Responsible Gambling at Winari

Gambling as Entertainment

Play is entertainment with a price attached, in the same category as a concert ticket. It is not a source of income and not a way to recover a loss. When it stops being enjoyable, or starts being funded by money committed elsewhere, the tools below exist to make stopping straightforward.

Signs Worth Noticing

• Sessions running longer or costing more than planned, repeatedly
• Raising stakes to chase a loss rather than for enjoyment
• Borrowing money or delaying bills to keep playing
• Concealing the extent of play from family or friends
• Restlessness or irritability on days without gambling

Limits in Your Account

Deposit limits cap what enters the account each day, week or month. Loss limits end play at a chosen figure. Session limits close the session after a set period. Tightening a limit applies immediately; loosening it waits out a cooling period, so a decision made mid session cannot be undone mid session.

Time Out and Self Exclusion

A time out locks the account from twenty four hours to six weeks and is available in settings. Self exclusion of six months or longer is arranged through support. Neither can be lifted early, and a withdrawal already requested is still paid.

Help for Canadians

ConnexOntario provides free, confidential support and referrals around the clock for people affected by gambling, and equivalent provincial services operate across the country. Reaching out early is the single most effective step available, and it costs nothing.